Seminar Room 2
Speakers: Roy Charlton, Steven Carter, Frank Ashton

Want to win new contracts but unsure how to deal with cheaper, often inferior product competition, perhaps from low cost countries?  Attend this seminar to hear from the buyer and supplier and learn how meeting customer needs on service including product can provide a route to longer, more beneficial relationships. Using a case study from the region (Steepergroup, an innovative prosthetic, orthotics manufacturer and service provider, contracted to provide overall services to Seacroft Hospital’s Specialist Rehabilitation Centre) attendees will understand the journey and benefits in moving from "product only" to service provision.  Details of Leeds City Region LEP assistance for supply chains of SME companies will also be shared.